Terms and Conditions of Service
These terms govern your use of our financial planning subscription service. Please read carefully before subscribing to our consultation services.
Last updated: August 23, 2025
Acceptance of Terms
By subscribing to our financial planning service, you agree to be bound by these terms and conditions. These terms constitute a legal agreement between you and ventrialonex.
If you do not agree with any part of these terms, you should not use our consultation services or subscribe to our monthly planning service.
Definitions
For clarity, the following terms have specific meanings:
- • "Service": Our monthly financial planning consultation service including discussions, analysis, and ongoing support.
- • "Client" or "You": Any person who subscribes to or uses our financial planning consultation services.
- • "Consultation": Professional discussions about financial planning, budgeting, and money management strategies.
- • "Subscription": Monthly recurring service arrangement for ongoing financial planning support and consultations.
Use of Our Service
Our financial planning service is designed for legitimate consultation and planning purposes.
Permitted Uses
- Scheduling and attending financial planning consultations
- Discussing your financial situation and planning goals
- Accessing consultation materials and planning resources
Prohibited Uses
- Sharing access credentials with unauthorized persons
- Using consultation information for illegal financial activities
- Attempting to reverse-engineer or copy our planning methodologies
- Harassing or inappropriate behavior toward consultation staff
Your Responsibilities
As a client, you agree to:
- Provide accurate and complete information during consultations
- Attend scheduled consultation appointments or provide reasonable notice for changes
- Maintain confidentiality of any proprietary planning tools or methods
- Pay subscription fees on time and notify us of billing changes
Intellectual Property Rights
All consultation materials, planning tools, methodologies, and website content remain our exclusive intellectual property or that of our licensors.
You may use consultation materials for your personal financial planning only and may not distribute or commercialize any content.
Important Notice
Unauthorized reproduction or distribution of consultation materials is strictly prohibited.
Privacy and Confidentiality
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal and financial information. Privacy Policy
Service Disclaimers
Please understand these important limitations:
- Our consultations are for informational and planning purposes only, not specific financial advice
- Individual financial outcomes depend on many factors beyond our consultation services
- Past performance of planning strategies does not guarantee future results
Limitation of Liability
Our liability for any claim arising from our consultation services is limited to the amount you paid for subscription fees in the preceding 12 months.
We exclude liability for any indirect, consequential, or punitive damages arising from your use of our services.
Important Limitation
IN NO EVENT SHALL OUR LIABILITY EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU.
Indemnification
You agree to indemnify and hold us harmless from any claims arising from your misuse of our consultation services or violation of these terms.
Dispute Resolution
Dispute Resolution
Disputes arising from these terms shall be resolved through:
- Good faith negotiation between parties
- Mediation through recognized Australian dispute resolution services
- Binding arbitration under Australian commercial arbitration rules
Consumer Complaints
For unresolved consumer complaints, you may contact the Australian Financial Complaints Authority.
Termination of Service
You may cancel your subscription at any time with 30 days written notice. We reserve the right to terminate service for violation of these terms.
Upon termination, your access to consultation services will cease, but these terms shall remain in effect for previous services provided.
Governing Law
All disputes and matters arising from our services shall be resolved under Australian jurisdiction.
Changes to Terms
We may update these terms to reflect changes in our services or legal requirements. Significant changes will be communicated with 30 days notice.
Severability
If any provision of these terms is found invalid, the remaining provisions shall continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy, constitute the complete agreement between you and ventrialonex regarding our consultation services.
Contact Information
For questions about these terms, please contact us: